Frequently Asked Questions

What is EducaPro, and what does it offer?

EducaPro is a specialized childcare management app designed to assist childcare providers in Oregon with licensing compliance and efficient attendance tracking for both children and staff.

How can EducaPro help me with Oregon licensing compliance?

EducaPro streamlines the process of meeting Oregon licensing requirements by providing tailored tools and resources to ensure your childcare facility remains compliant with state regulations.

What features does EducaPro offer for attendance tracking?

EducaPro offers comprehensive attendance tracking capabilities, allowing you to effortlessly record child and staff attendance, access attendance reports, and generate compliance-ready documentation.

Can I customize attendance records to align with Oregon-specific regulations?

Yes, EducaPro enables you to customize attendance records to match Oregon licensing requirements, simplifying compliance management.

Is there a billing and invoicing feature for parents?

Not yet, but we have plans to develop billing and invoicing tools to facilitate financial transactions with parents and guardians.

Can I access EducaPro on mobile devices?

Yes, EducaPro is accessible on both iOS and Android devices, ensuring you can manage your childcare facility efficiently, even while on-the-go.

How can I get started with EducaPro?

To begin using EducaPro, simply download the app from the App Store or Google Play Store, create an account, and follow the setup process to tailor the app to your childcare center's specific requirements.

Is customer support available if I have questions or encounter issues?

Yes, we offer dedicated customer support to assist you with any inquiries or concerns you may have while using EducaPro. You may also refer to our listed of instructions and YouTube videos.

What sets EducaPro apart from other childcare management solutions?

EducaPro stands out due to its specialized focus on Oregon licensing compliance and its user-friendly attendance tracking features, making it the ideal choice for childcare providers in Oregon.

How do I download and install EducaPro on my mobile device?

You can download EducaPro from the App Store (for iOS) or Google Play Store (for Android). Search for "EducaPro" (white star icon) and click "Install" to get started.

How do I create an account on EducaPro via my mobile device?

After installing the app, open it and follow the on-screen prompts to create a new account. You'll need to provide necessary information and set up your login credentials.
YouTube tutorial Video: How to sign up for EducaPro!

How can I log in to EducaPro on my mobile device?

Simply open the EducaPro app, select login and enter your registered email address and password to log in.

What do I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login screen. Follow the instructions to reset your password via email, please check your spam folder.

How can I customize EducaPro for my childcare program's specific needs?

Once logged in, navigate to the menu (top left corner ≡) then select settings. Here, you can customize attendance reminders, adjust license information and language.

How do I take attendance using EducaPro on my mobile device?

To take attendance, access the attendance tracking feature within the app (Main Page). To view or send attendance, go to the menu (top left corner ≡). Select attendance log. You can select the date, edit times and save the attendance records.
YouTube tutorial: How to take and view attendance on the EducaPro app!

How do I add children and staff to my attendance page?

Select the blue circle (with a white +) left of the word children. From there you can add the childs first name, photo and details (Last Name, Birthday and adults that are authorized to pick up the child).
YouTube tutorial: How to add a new child to EducaPro!

Can I review attendance records and generate reports on my mobile device?

Yes, EducaPro allows you to access attendance records and generate reports directly from your mobile device.
YouTube tutorial: How to add a new child to EducaPro!

How can I get help or support while using EducaPro on my mobile device?

If you have questions or need assistance,. You may contact our customer support team through Member Service Fund, or email info@providerfund.org